Wellness & Support Channel
Our commitment to a fair and transparent process for resolving your concerns on your wellness journey.
Our Commitment to You
At Vedant Gurukul Aroma, your satisfaction is paramount. We have established a clear support channel to ensure your order, payment, delivery, and product concerns are heard and addressed in a timely, fair, and effective manner.
Our 4-Step Path to Harmony
A clear and structured path to resolution.
Step 1: Your Voice
Share Your Concern
Fill out the form below or email our Wellness Guide with all relevant details, including your order ID.
Step 2: Acknowledgement
Receive Confirmation
You will receive an automated acknowledgement with a unique ticket number for your reference within 48 hours.
Step 3: Mindful Review
Internal Reflection
Our dedicated team will investigate your concern thoroughly, mindfully examining all the details provided.
Step 4: Harmony
Fair & Timely Resolution
We will communicate our findings and the proposed resolution within 4 business days wherever possible.
Contact Our Wellness Guide
For any unresolved issues or to formally lodge an inquiry, you can contact our designated Wellness Guide.
Name:
Aacharya Dr. Manish
Designation:
Head of Wellness Relations
Email:
vedantgurukul@gmail.comResponse Time:
We will address your email within 4 business days wherever possible.